Refund policy
Policy previewHow refunds work for each service.
Not humanized? Instantly refunded.
No back and forth. No questions.
1Humanization guarantee
Instant refund if your document is not humanized.
2Where to find your refund
Open the document in My submissions. Refund status appears in Transactions.
When a refund is issued in Legitext.ai, the time your payment provider takes to settle it may vary.
3Turnitin checking
The humanization guarantee applies to Humanization only. Turnitin checking refunds follow the final policy once it is published.
Refund questions
When will my refund appear?
Where can I see its status?
Does the guarantee cover Turnitin checking?